We appreciate the opportunity to address these concerns. Additional disputed charges will result in a past due balance. These charges are accurate and a refund will not be given. He continues to dispute charges with his bank he remained active and maintained access until his account was stopped. His account was canceled by an agent and his credit card was removed. Our customer service numbers do not offer the ability to leave a voicemail, Mr.******** perhaps called the incorrect number or someone not within the Customer Service team. All ******* publications require all terminations to be processed with a LIVE agent this is why his account was not terminated.
Please accept this as confirmation we have received Mr.********'s complaint.
DAYTONA BEACH NEWS JOURNAL SUBSCRIPTION FREE
I would like to receive the Pennysaver Free and Not have to be roped into a paid subscription of the News Journal which I cancelled several months ago. He signed me up for a subscription for the News Journal - which I do not, I want the Pennysaver! Yet now I am roped into a paid subscription in order to receive a free subscription (one of which used to be delivered free to me and still is to all of my neighbors EXCEPT me! This seems like a scam and takes advantage of people. The man told me in order to get the Pennysaver delivered, I would have to subscribe to the News Journal Print Edition and only then would he send a message to the Pennysaver delivery person to have the Pennysaver back to my address. She gave me Circulation number 86 and I called and spoke to a representative and asked if I could have the Pennysaver sent to my drive as my neighbors do, I explained that for some reason, it was not being delivered. While talking to the representative I asked how I could get the Pennysaver delivered to my home as all of my neighbors received the Pennysaver, but I did not and would like to receive it as for some reason they stopped delivering the free publication to my drive. However, those staffs will be even better aligned toward digital news delivery.ĭelivery times for the other days of the week will remain unchanged.Īnyone with questions about the change can access their account at or call customer service at 87.Today, SeptemI called the Phone number in the Daytona Beach Pennysaver to place an ad for a garage sale. News and sales staffing at The News-Journal will not change as a result of this. Subscribers also have 24/7 access to obituaries, legal notices, and classifieds on our website.
DAYTONA BEACH NEWS JOURNAL SUBSCRIPTION FULL
The News-Journal is part of the USA TODAY Network, and the change being announced today also is taking place at numerous other publications in the network.Īll print subscribers of The News-Journal have full digital access, meaning they have the ability to read news updates throughout the day, subscriber-only stories and video and audio features, among other benefits. In addition, subscribers of The News-Journal will now have access to the USA TODAY Network’s full suite of e-Editions across the country, as well as ad-free access to the USA TODAY Crossword puzzle.
The digital format also has some additional features, such as the ability to clip and share articles with friends and family and adjust the text size. The Saturday digital replica, or e-Edition, will have the same look and news as the printed newspaper.
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